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How does Cashless Payment work?

Cashless payment via chip

Updated over 2 months ago

Cashless Payment means that no cash is used at the event - instead, a chip functions as your digital wallet. You can top up your chip with a balance, use it to pay throughout the event, and easily request a refund for any remaining balance online afterward.
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Here’s how the Cashless Payment process works

  1. Top up your chip - Add balance to your chip either online or at the venue.

  2. Place your order - Head to the vendor of your choice and place your order.

  3. Tap your chip - You'll be prompted to hold your chip up to the cashless payment terminal.

  4. You're all set! - Your payment is processed in seconds, so you can enjoy your purchase right away 🙂

Benefits of Cashless Payment

  • Faster service - Cashless transactions speed up queues and reduce waiting times.

  • Better security - No cash means less risk of theft. If your chip is lost, it can be deactivated.

  • More convenience - Access all your receipts online, and request a refund of your remaining balance from the comfort of your home.

Refund your remaining balance

A few days after the event concludes, you can easily request a payout of any remaining balance through our event portal. Please be sure to keep your chip.

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